Integrating Field Service Management with Macola

Service Pro Software by MSI for Macola Users

Provide service departments with the visibility and tools they need to improve operational efficiency, grow service revenue and increase customer satisfaction. MSI Data's Service Pro is a cost-effective and reliable solution that fully integrates with your Macola 10, Macola ES and Macola Progression solutions.

  • 100% increase in technician to office worker ratio
  • 100% accuracy in differentiating standard time, overtime, billable and unbillable technician hours
  • 30% increase in billable technician utilization
  • 3 week reduction in invoicing time--from 3 weeks to same day